Leading a Customer-Centric Culture

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. Centric Culture - In business, the customer is all. A customer-centric culture is an imperative, but many leaders are unsure how to begin instilling one. Leaders of customer-centric cultures are committed to customers in every way. They identify unique wants and needs, understand customer processes, and exhibit worthy intentions. Every day, they put the customer first, and you should, too.