Agile Best Practices for Tech Leaders: User-centered Design & Agile

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. As a tech leader, one of the key differences you may encounter between traditional IT approaches and Agile is the shift to focusing on the customer. User-centered design is a method that can be applied in alignment with Agile, to refocus your IT initiatives to the customer. In this course, you will explore the purpose, key principles, and benefits of user-centered design. Next, you'll learn about the user-centered design process, including user research methods, that you can use as a tech leader. Finally, you'll learn about the similarities and differences between user-centered design and Agile, best practices for aligning the two, and some common challenges to look out for when doing so. After course completion, you'll be able to recognize benefits and best practices for aligning user-centered design and Agile.