Fundamentals of Digital Transformation

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. Digital transformation is the process of incorporating digital technology into all aspects of a company's operations, which can bring about fundamental changes in how it functions and delivers services to its customers. This shift also involves a change in organizational culture, where companies need to continuously challenge the traditional ways of doing things, experiment with new ideas, and be open to taking risks and learning from failures. In this course, you'll learn about the four major components of the digital compass for implementing digital transformation and the methods for focusing digital transformation on the customer experience. You'll also gain an understanding of the operational and employee experience elements of digital transformation. Finally, you'll explore the elements that support business model transformation and the key considerations when transforming digital platforms.