Decision Analysis and Management: Change Management

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. Change is inevitable, and dealing with it isn’t always easy, but it’s an integral part of business. In systems operation and maintenance, ensuring system reliability and necessary performance are key activities for systems engineers. In this course, you’ll learn about system operation and maintenance with a focus on change management. You'll begin with systems operations and maintenance planning, change management in engineering, dealing with system change, and risk management strategies. Then, you’ll dig into configuration management and version control, upgrades, patches, and maintenance, and dealing with obsolescence. Finally, you’ll explore system performance monitoring, continuous improvement and optimization, change management case studies, and system monitoring and diagnosis.