
Sardar Pragati Singh
In an evolving technological landscape, effective IT service management (ITSM) practices are vital for organizational success. These courses equip you with the latest skills in service desk management, change management, problem resolution, and performance metrics. Tune in, pass the final exam, and earn your certificate.
Atlassian
This learning path is eligible for a Professional Certificate provided by Atlassian.
Once you complete the content within this Learning Path and pass the final exam, you’ll earn an industry-recognized Atlassian Agile Project Management Professional Certificate. You can download the certificate, add it to your LinkedIn profile, and share it with others.
What you’ll learn
Analyze best practices in IT service management processes.
Explore change management strategies in IT environments.
Identify effective problem management techniques.
Practice monitoring and measuring ITSM performance metrics.
Issued on
April 26, 2025
Expires on
Does not expire