Skills Builder - Listening

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. Listening: The receiving, retaining and processing of information or ideas This skill is all about being able to effectively receive information - whether it comes from customers, colleagues or stakeholders.Initially, the skill steps concentrate on being able to listen effectively to others - including remembering short instructions, understanding why others are communicating and recording important information.