Managing Microsoft Teams: Managing Calling

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. Microsoft Teams phone systems provide state-of-the-art features that integrate hardware and software for sophisticated meeting and call management. In this course, you will explore Microsoft Teams meeting and call management, beginning with network settings for cloud voice features. Then you will learn how to plan a Teams voice solution and configure voice settings. You will investigate voicemail management, voice recognition features and capabilities, and how to configure auto-attendants. Next, you will discover how to configure call queues, holidays, and dial plans in Microsoft Teams. Finally, you will focus on dial plan configuration, call sharing and group call pickup, sharing a phone line with delegates, and dial pad configuration. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.