Design Thinking for Innovation: Defining Opportunities

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. Engaging with stakeholders produces valuable data, which can be constructively used for analyzing the stakeholder experience. In this course, you will learn how to translate data into actionable insights and define opportunities through tools like experience mapping and affinity clustering. This course was developed with subject matter provided by PDD. (www.pddinnovation.com)