ITIL Foundation Examination

The Information Technology Infrastructure Library (ITIL®) is a set of concepts and practices for managing Information Technology (IT) services (ITSM), IT development and IT operations. ITIL® gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL® is published in a series of books, each of which covers an IT management topic. Responding to growing dependence on IT, the UK Government's CCTA in the 1980s developed a set of recommendations. It recognized that without standard practices, government agencies and private sector contracts were independently creating their own IT management practices. APMG-International is a leading Examination Institute which accredits training and consulting organizations, and manages certification schemes for professionals. IACT is Accredited Training Organization (ATO) of APMG.