25.8.20
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ITIL® 4 Foundation: Service Management Practices (Part 1)

Antonette Talan

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. Examine the purpose of seven of the fifteen ITIL® Foundation service management practices relating to availability, capacity and performance, change control, incident, IT asset, monitoring, event, and problem management.

Issued on

December 9, 2020

Expires on

Does not expire