Optimizing Workflows

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. Outlook features many ways of improving how efficiently you work. In this 11-video course, you will observe how to dictate messages, convert e-mail conversations into meeting invitations, and use rules, Quick Steps, and delegation tools to manage your mailbox. Key concepts covered here include how to activate and use Dictate speech recognition tool to write e-mails; how to use Scheduling Assistant tool to configure a meeting; and how to use Calendar tools to convert conversations into events. Begin by learning how to use default Quick Steps to automate actions in Outlook and create custom Quick Steps to automate actions in Outlook; how to use rules to manage the mailbox and automate actions; and how to create custom rules to organize the mailbox. Next, learn how to activate, edit, and delete rules in Outlook; how to use Send/Receive tools to control when and how Outlook sends and receives messages; and how to set up delegated access to mailboxes in Outlook. Finally, observe how to perform actions in another user's mailbox via delegated access in Outlook.