Managing Microsoft Teams: Assessing & Troubleshooting Issues

Skillsoft issued completion badges are earned based on viewing the percentage required or receiving a passing score when assessment is required. With Microsoft Teams, administrators can optimize the user experience by reviewing analytic data and troubleshooting common issues. In this course, learn about assessing and troubleshooting issues in Microsoft Teams, beginning with client-side logs, clearing the Teams client cache, self-help diagnostics, troubleshooting classic Teams installation and update issues, and troubleshooting Teams sign-in issues. Next, explore security reports, call quality improvement, Call Analytics for Microsoft Teams, the Microsoft Call Quality Dashboard (CQD), and Power BI for CQD data analysis. Finally, discover how to view Microsoft Teams utilization and establish security and compliance policies and alerts. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.