Abhimanyu Gaikwad

Expert Insights on Essential Customer Service Skills

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COMPLETION

Polishing Your Skills for Excellent Customer Service

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COMPLETION

Controlling Conflict, Stress, and Time in Customer Service

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Dealing with Customer Service Incidents and Complaints

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Communicating Effectively with Customers

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COMPLETION

Interacting with Customers

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Customer Service: Engaging with Customers

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Customer Service: Discovering Customer Needs

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Customer Service: Interpreting Customers’ Service Priorities

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Customer Service: Fostering a Service Mindset

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Getting Started with Design Thinking

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Writing Effective E-mails and Instant Messages

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Embracing a Customer-obsessed Mentality

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Customer Service: Adapting to Your Customers' Cues

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COMPLETION