25.9.2

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Date of Download:

April 28, 2025

Credentials

Name	Website	Issued On
Conducting Incident Management.	www.skillsoft.com	Jun 25, 2024
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Jun 18, 2024
The Service Value Chain and General Management Practices.	www.skillsoft.com	Jun 5, 2024
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Mar 19, 2024
CAPM®: Project Management Key Concepts.	www.skillsoft.com	Feb 21, 2024
Agile Methodologies.	www.skillsoft.com	Feb 15, 2024
Event, Incident, and Problem Management.	www.skillsoft.com	Feb 9, 2024
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Jan 19, 2024
Release, Service Level, and Availability Management.	www.skillsoft.com	Jan 15, 2024
Fundamentals of AI & ML: Introduction to Artificial Intelligence.	www.skillsoft.com	Nov 20, 2023
Google Cloud Architect: Cloud Basics.	www.skillsoft.com	Apr 13, 2023
Agile Principles and Methodologies.	www.skillsoft.com	Apr 10, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Mar 20, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Mar 20, 2023