25.8.2
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21 Credentials
1 Issuer
Exploring Customer Journey Mapping
Exploring Customer Journey Mapping
COURSE
COMPLETION
Exploring Customer Journey Mapping
August 11, 2022
Skillsoft
Achieving Customer-centric Design with User Personas
Achieving Customer-centric Design with User Personas
COURSE
COMPLETION
Achieving Customer-centric Design with User Personas
August 11, 2022
Skillsoft
Leading Your Team through Change
Leading Your Team through Change
COMPLETION
COURSE
Leading Your Team through Change
November 25, 2020
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COMPLETION
COURSE
Controlling Conflict, Stress, and Time in Customer Service
November 23, 2020
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COMPLETION
COURSE
Dealing with Customer Service Incidents and Complaints
November 23, 2020
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COMPLETION
COURSE
Facing Confrontation in Customer Service
November 23, 2020
Skillsoft
Using Strategic Thinking to Consider the Big Picture
Using Strategic Thinking to Consider the Big Picture
COMPLETION
COURSE
Using Strategic Thinking to Consider the Big Picture
November 20, 2020
Skillsoft
Monitoring & Reporting
Monitoring & Reporting
COMPLETION
COURSE
Monitoring & Reporting
November 20, 2020
Skillsoft
ITIL® Service Operation Processes
ITIL® Service Operation Processes
COMPLETION
COURSE
ITIL® Service Operation Processes
November 18, 2020
Skillsoft
ITIL® Service Operation Concepts
ITIL® Service Operation Concepts
COMPLETION
COURSE
ITIL® Service Operation Concepts
November 5, 2020
Skillsoft
Software Project Management Communication Skills
Software Project Management Communication Skills
COMPLETION
COURSE
Software Project Management Communication Skills
October 20, 2020
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COMPLETION
COURSE
ITIL® 4 Foundation: Introduction
August 19, 2020
Skillsoft
ITIL® 4 Foundation: The Service Value System
ITIL® 4 Foundation: The Service Value System
COMPLETION
COURSE
ITIL® 4 Foundation: The Service Value System
August 14, 2020
Skillsoft
ITIL® Service Transition Concepts and Processes
ITIL® Service Transition Concepts and Processes
COMPLETION
COURSE
ITIL® Service Transition Concepts and Processes
August 14, 2020
Skillsoft
ITIL® 4 Foundation: The Service Value Chain
ITIL® 4 Foundation: The Service Value Chain
COMPLETION
COURSE
ITIL® 4 Foundation: The Service Value Chain
August 13, 2020
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COMPLETION
COURSE
ITIL® 4 Foundation: Key Concepts of Service Management
August 12, 2020
Skillsoft
