Adam Cole's Credentials wallet • SkillSoft Digital Badges

25.13.16

Telling a Business Story

Polishing Your Skills for Excellent Customer Service

Creating Effective Social Customer Service

Dealing with Customer Service Incidents and Complaints

Facilitating Sustainable Change

Conquering the Challenges of Public Speaking

Developing Personal Accountability

Focusing on the Bottom Line as an Employee

Becoming a Successful Collaborator

Creating a Solid Support Base through Peer Relationships

Procrastination: Admitting it is the First Step

Using Lean to Perfect Organizational Processes

Using Lean to Reduce Waste and Streamline Value Flow

Using Lean to Improve Flow and Pull

Building a Win-win Relationship with Your Manager

Receiving Feedback with an Open Mind