25.10.2

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Date of Download:

May 14, 2025

Credentials

Name	Website	Issued On
Become a Great Listener.	www.skillsoft.com	Dec 31, 2020
Keeping Business Calls Professional.	www.skillsoft.com	Dec 31, 2020
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Dec 29, 2020
Facing Confrontation in Customer Service.	www.skillsoft.com	Dec 29, 2020
Rapport Building in Customer Service.	www.skillsoft.com	Dec 28, 2020
Using Lean to Perfect Organizational Processes.	www.skillsoft.com	Dec 28, 2020
Using Lean to Reduce Waste and Streamline Value Flow.	www.skillsoft.com	Dec 28, 2020
Using Lean to Improve Flow and Pull.	www.skillsoft.com	Dec 28, 2020
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Nov 26, 2020
Being an Effective Team Member.	www.skillsoft.com	Nov 26, 2020
Interacting with Customers.	www.skillsoft.com	Nov 26, 2020
Gaining a Positive Perspective on Feedback.	www.skillsoft.com	Nov 26, 2020
Organizing Your<br/>E-mail.	www.skillsoft.com	Nov 18, 2020
Writing Effective<br>E-mails and Instant Messages.	www.skillsoft.com	Nov 17, 2020
Leading by Motivating.	www.skillsoft.com	Nov 14, 2020
Encouraging Team Communication and Collaboration.	www.skillsoft.com	Nov 14, 2020