25.12.14
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AM
Alan McCaffrey
14 Credentials
1 Issuer
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COURSE
COMPLETION
Facing Confrontation in Customer Service
June 19, 2023
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COURSE
COMPLETION
Providing Telephone Customer Service
June 19, 2023
Skillsoft
Providing Effective Internal Customer Service
Providing Effective Internal Customer Service
COURSE
COMPLETION
Providing Effective Internal Customer Service
June 19, 2023
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COURSE
COMPLETION
Rapport Building in Customer Service
June 19, 2023
Skillsoft
Providing On-site Customer Service
Providing On-site Customer Service
COURSE
COMPLETION
Providing On-site Customer Service
June 19, 2023
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COURSE
COMPLETION
Dealing with Customer Service Incidents and Complaints
June 16, 2023
Skillsoft
Customer Service: Generating Effective Solutions
Customer Service: Generating Effective Solutions
COURSE
COMPLETION
Customer Service: Generating Effective Solutions
June 16, 2023
Skillsoft
Customer Service: Strengthening Your Service Skills
Customer Service: Strengthening Your Service Skills
COURSE
COMPLETION
Customer Service: Strengthening Your Service Skills
June 16, 2023
Skillsoft
Customer Service: Becoming a Chat Agent Star
Customer Service: Becoming a Chat Agent Star
COURSE
COMPLETION
Customer Service: Becoming a Chat Agent Star
May 24, 2023
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
May 23, 2023
Skillsoft
Communicating Effectively with Customers
Communicating Effectively with Customers
COURSE
COMPLETION
Communicating Effectively with Customers
May 23, 2023
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts of Service Management
October 24, 2022
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COURSE
COMPLETION
ITIL® 4 Foundation: Introduction
September 7, 2022
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COMPLETION
COURSE
Controlling Conflict, Stress, and Time in Customer Service
August 27, 2020
Skillsoft
