25.12.0
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Amato Davide Ressa
26 Credentials
1 Issuer
Customer Service: Discovering Customer Needs
Customer Service: Discovering Customer Needs
COURSE
COMPLETION
Customer Service: Discovering Customer Needs
May 30, 2025
Skillsoft
Embracing a Customer-obsessed Mentality
Embracing a Customer-obsessed Mentality
COURSE
COMPLETION
Embracing a Customer-obsessed Mentality
May 30, 2025
Skillsoft
Customer Service: Interpreting Customers’ Service Priorities
Customer Service: Interpreting Customers’ Service Priorities
COURSE
COMPLETION
Customer Service: Interpreting Customers’ Service Priorities
May 30, 2025
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
May 30, 2025
Skillsoft
Shaping the Customer Experience across Digital and Physical Channels
Shaping the Customer Experience across Digital and Physical Channels
COURSE
COMPLETION
Shaping the Customer Experience across Digital and Physical Channels
May 30, 2025
Skillsoft
Exploring Customer Journey Mapping
Exploring Customer Journey Mapping
COURSE
COMPLETION
Exploring Customer Journey Mapping
May 30, 2025
Skillsoft
Achieving Customer-centric Design with User Personas
Achieving Customer-centric Design with User Personas
COURSE
COMPLETION
Achieving Customer-centric Design with User Personas
May 30, 2025
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
May 30, 2025
Skillsoft
Customer Service: Generating Effective Solutions
Customer Service: Generating Effective Solutions
COURSE
COMPLETION
Customer Service: Generating Effective Solutions
May 30, 2025
Skillsoft
Customer Service: Fostering a Service Mindset
Customer Service: Fostering a Service Mindset
COURSE
COMPLETION
Customer Service: Fostering a Service Mindset
May 30, 2025
Skillsoft
Customer Feedback and Needs
Customer Feedback and Needs
TRACK
COMPLETION
®
Customer Feedback and Needs
May 30, 2025
Skillsoft
Estimating Agile Project Work (2021 Update)
Estimating Agile Project Work (2021 Update)
COURSE
COMPLETION
Estimating Agile Project Work (2021 Update)
May 15, 2025
Skillsoft
Supporting Agile Team Performance (2021 Update)
Supporting Agile Team Performance (2021 Update)
COURSE
COMPLETION
Supporting Agile Team Performance (2021 Update)
May 15, 2025
Skillsoft
Understanding Agile Fundamentals (2021 Update)
Understanding Agile Fundamentals (2021 Update)
COURSE
COMPLETION
Understanding Agile Fundamentals (2021 Update)
May 15, 2025
Skillsoft
Agile Project Management
Agile Project Management
TRACK
COMPLETION
®
Agile Project Management
May 15, 2025
Skillsoft
PMI-ACP®: Introduction to Agile
PMI-ACP®: Introduction to Agile
COURSE
COMPLETION
PMI-ACP®: Introduction to Agile
May 14, 2025
Skillsoft