25.10.20

Transcript

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Date of Download:

May 18, 2025

Credentials

Name	Website	Issued On
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Apr 13, 2025
Release, Service Level, and Availability Management.	www.skillsoft.com	Apr 13, 2025
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Apr 12, 2025
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Apr 12, 2025
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Apr 12, 2025
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Apr 12, 2025
The Service Value Chain and General Management Practices.	www.skillsoft.com	Apr 12, 2025
Event, Incident, and Problem Management.	www.skillsoft.com	Apr 12, 2025