Amy Sorge

Confronting Workplace Conflict

COURSE

COMPLETION

Customer Service: Discovering Customer Needs

COURSE

COMPLETION

Customer Service: Interpreting Customers’ Service Priorities

COURSE

COMPLETION

Dealing with Customer Service Incidents and Complaints

COURSE

COMPLETION

Customer Service: Generating Effective Solutions

COURSE

COMPLETION

Customer Service: Strengthening Your Service Skills

COURSE

COMPLETION

Customer Service: Becoming a Chat Agent Star

COURSE

COMPLETION

Customer Service: Fostering a Service Mindset

COURSE

COMPLETION

Customer Service: Adapting to Your Customers' Cues

COURSE

COMPLETION

Controlling Conflict, Stress, and Time in Customer Service

COURSE

COMPLETION

Communicating Effectively with Customers

COURSE

COMPLETION

Customer Service: Engaging with Customers

COURSE

COMPLETION