25.10.2

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Date of Download:

May 14, 2025

Credentials

Name	Website	Issued On
Defining and Identifying Project Risk (2021 Update).	www.skillsoft.com	Sep 6, 2022
Supporting Agile Team Performance (2021 Update).	www.skillsoft.com	Sep 1, 2022
Communicating Effectively (2021 Update).	www.skillsoft.com	Sep 1, 2022
Leading the Team (2021 Update).	www.skillsoft.com	Aug 26, 2022
Engaging Team Members and Stakeholders (2021 Update).	www.skillsoft.com	Aug 23, 2022
Selecting a Project Management Approach (2021 Update).	www.skillsoft.com	Aug 23, 2022
Strategically Focused Project Management.	www.skillsoft.com	Aug 16, 2022
Building and Training the Project Team (2021 Update).	www.skillsoft.com	Aug 15, 2022
Exploring Project Management, Then and Now (2021 Update).	www.skillsoft.com	Aug 11, 2022
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Nov 3, 2020
Rapport Building in Customer Service.	www.skillsoft.com	Nov 3, 2020
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Nov 3, 2020
Providing Telephone Customer Service.	www.skillsoft.com	Nov 3, 2020
Facing Confrontation in Customer Service.	www.skillsoft.com	Nov 3, 2020