25.10.21

Transcript

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Date of Download:

June 2, 2025

Credentials

Name	Website	Issued On
Six Sigma Project Management Essentials.	www.skillsoft.com	May 31, 2021
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Dec 28, 2020
Outwitting Your Cognitive Bias.	www.skillsoft.com	Dec 28, 2020
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Dec 28, 2020
Overcoming Your Own Unconscious Biases.	www.skillsoft.com	Dec 28, 2020
Overcoming Unconscious Bias in the Workplace.	www.skillsoft.com	Dec 28, 2020
Expert Insights on Unconscious Bias.	www.skillsoft.com	Dec 28, 2020
Expert Insights on Essential Customer Service Skills.	www.skillsoft.com	Dec 28, 2020
Navigating the Environment.	www.skillsoft.com	Dec 28, 2020
Communicating Effectively with Customers.	www.skillsoft.com	Dec 25, 2020
Expert Insights on Customer Relationships.	www.skillsoft.com	Dec 25, 2020
Interacting with Customers.	www.skillsoft.com	Dec 25, 2020
Understanding Unconscious Bias.	www.skillsoft.com	Dec 24, 2020