Annemarie Jones's Credentials wallet • SkillSoft Digital Badges

25.9.2

Overcoming Your Own Unconscious Biases

Navigating Challenging Situations with Diplomacy and Tact

Being a Responsible Corporate Digital Citizen

Gaining a Positive Perspective on Feedback

Establishing Team Goals and Responsibilities, and Using Feedback Effectively

Using Business Etiquette to Increase Your Professionalism

Building Shared Understanding across Cultural Divides

Receiving Feedback with an Open Mind

Earning and Offering Trust at Work

Developing Diplomacy and Tact

Remaining Tactful and Diplomatic under Pressure

The Creativity Leap: Unleash Curiosity, Improvisation, and Intuition at Work

Customer Service: Adapting to Your Customers' Cues

Building Trust with Business Ethics

Learning from Failure

Building Agile Capabilities in Your Organization