25.9.12

Transcript

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Date of Download:

May 7, 2025

Credentials

Name	Website	Issued On
Six Sigma and Lean: Foundations and Principles.	www.skillsoft.com	Feb 28, 2024
The Service Value Chain and General Management Practices.	www.skillsoft.com	Nov 1, 2023
Release, Service Level, and Availability Management.	www.skillsoft.com	Oct 24, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Oct 20, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Oct 20, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Oct 18, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Oct 18, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Mar 15, 2023
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Feb 10, 2023
Resolving Workplace Conflict.	www.skillsoft.com	Dec 13, 2022
Managing Your Time So It Doesn’t Manage You.	www.skillsoft.com	Dec 12, 2022
Expert Insights on Dealing with Conflict.	www.skillsoft.com	Dec 12, 2022
Make The Time You Need: Get Organized.	www.skillsoft.com	Dec 9, 2022
Establishing Team Goals and Responsibilities, and Using Feedback Effectively.	www.skillsoft.com	Dec 6, 2022
Customer Service: Fostering a Service Mindset.	www.skillsoft.com	Dec 1, 2022
Expert Insights on Time Management.	www.skillsoft.com	Nov 29, 2022