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25.7.3

Building and Leading Successful Teams

Developing a Successful Team

How to Manage Difficult Conversations

Aligning Unit Goals and Imperatives

Creating a Plan for Performance Management

Planning Meetings Fit for Purpose

Keeping Your Coachee Committed and Accountable

Taking Action to Empower Employees

Effectively Directing and Delegating as a Manager

Coaching Techniques That Inspire Coachees to Action

Become a Great Listener

Establishing Team Goals and Responsibilities, and Using Feedback Effectively

Managing for Operational Excellence

Developing Emotional Intelligence

Developing a Personal Accountability Framework

Facing Challenges as a First-time Manager