25.12.4
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BF
Brian Follmer
12 Credentials
1 Issuer
Sign-in & Setup in Salesforce Lightning (2018 update)
Sign-in & Setup in Salesforce Lightning (2018 update)
COURSE
COMPLETION
Sign-in & Setup in Salesforce Lightning (2018 update)
December 1, 2022
Skillsoft
Keeping Track of Activities in Salesforce Lightning (2018 update)
Keeping Track of Activities in Salesforce Lightning (2018 update)
COURSE
COMPLETION
Keeping Track of Activities in Salesforce Lightning (2018 update)
December 1, 2022
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COURSE
COMPLETION
Rapport Building in Customer Service
November 23, 2022
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COURSE
COMPLETION
Controlling Conflict, Stress, and Time in Customer Service
November 21, 2022
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COURSE
COMPLETION
Providing Telephone Customer Service
November 21, 2022
Skillsoft
Expert Insights on Call Center Operations Management
Expert Insights on Call Center Operations Management
COURSE
COMPLETION
Expert Insights on Call Center Operations Management
November 21, 2022
Skillsoft
How to Manage Difficult Conversations
How to Manage Difficult Conversations
COURSE
COMPLETION
How to Manage Difficult Conversations
October 6, 2022
Skillsoft
Polishing Your Skills for Excellent Customer Service
Polishing Your Skills for Excellent Customer Service
COURSE
COMPLETION
Polishing Your Skills for Excellent Customer Service
May 20, 2022
Skillsoft
Communicating with Confidence
Communicating with Confidence
COURSE
COMPLETION
Communicating with Confidence
May 20, 2022
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COURSE
COMPLETION
Facing Confrontation in Customer Service
May 20, 2022
Skillsoft
Providing Effective Internal Customer Service
Providing Effective Internal Customer Service
COURSE
COMPLETION
Providing Effective Internal Customer Service
May 20, 2022
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COURSE
COMPLETION
Dealing with Customer Service Incidents and Complaints
May 20, 2022
Skillsoft
