25.13.21

Transcript

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Date of Download:

July 1, 2025

Credentials

Name	Website	Issued On
Using Communication Strategies to Bridge Cultural Divides.	www.skillsoft.com	Jul 16, 2020
Your Role in Workplace Diversity.	www.skillsoft.com	Jul 16, 2020
How Culture Impacts Communication.	www.skillsoft.com	Jul 13, 2020
How to Manage Difficult Conversations.	www.skillsoft.com	Jul 9, 2020
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Jul 9, 2020
Confronting Your Assumptions.	www.skillsoft.com	May 30, 2020
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	May 28, 2020
Facing Confrontation in Customer Service.	www.skillsoft.com	May 28, 2020
Forging Ahead with Perseverance and Resilience.	www.skillsoft.com	May 27, 2020
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	May 11, 2020