c3c76793-4209-43e6-89d9-7dfddfcdc87a's Credentials wallet • SkillSoft Digital Badges

25.12.12

Overcoming Barriers to Effective Listening

Communicating Effectively with Customers

Keeping Business Calls Professional

Workplace Diversity, Equity, and Inclusion in Action

Critical Thinking: Drawing Sound Conclusions

Outwitting Your Cognitive Bias

Accomplishing Goals with Perseverance and Resilience

Critical Thinking: Challenging Assumptions

Problem Solving: Defining and Stating the Problem

Problem Solving: Generating Solutions

Problem Solving: Choosing and Implementing the Right Solution

Taking Effective and Professional Notes

Customer Service: Fostering a Service Mindset