25.10.19
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CC
Cassandra Checkelsky
35 Credentials
1 Issuer
Polishing Your Skills for Excellent Customer Service
Polishing Your Skills for Excellent Customer Service
COMPLETION
COURSE
Polishing Your Skills for Excellent Customer Service
April 30, 2020
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COMPLETION
COURSE
Controlling Conflict, Stress, and Time in Customer Service
April 30, 2020
Skillsoft
Expert Insights on Essential Customer Service Skills
Expert Insights on Essential Customer Service Skills
COMPLETION
COURSE
Expert Insights on Essential Customer Service Skills
April 30, 2020
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COMPLETION
COURSE
Facing Confrontation in Customer Service
April 30, 2020
Skillsoft
Providing Effective Internal Customer Service
Providing Effective Internal Customer Service
COMPLETION
COURSE
Providing Effective Internal Customer Service
April 30, 2020
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COMPLETION
COURSE
Providing Telephone Customer Service
April 30, 2020
Skillsoft
Designing a Customer Service Strategy
Designing a Customer Service Strategy
COMPLETION
COURSE
Designing a Customer Service Strategy
April 30, 2020
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COMPLETION
COURSE
Dealing with Customer Service Incidents and Complaints
April 30, 2020
Skillsoft
Expert Insights on Call Center Operations Management
Expert Insights on Call Center Operations Management
COMPLETION
COURSE
Expert Insights on Call Center Operations Management
April 30, 2020
Skillsoft
Providing On-site Customer Service
Providing On-site Customer Service
COMPLETION
COURSE
Providing On-site Customer Service
April 29, 2020
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COMPLETION
COURSE
Rapport Building in Customer Service
April 25, 2020
Skillsoft
Using the Conversation Tools
Using the Conversation Tools
COMPLETION
COURSE
Using the Conversation Tools
April 24, 2020
Skillsoft
Signing In & Managing Teams
Signing In & Managing Teams
COMPLETION
COURSE
Signing In & Managing Teams
April 24, 2020
Skillsoft
Using the Collaboration Tools
Using the Collaboration Tools
COMPLETION
COURSE
Using the Collaboration Tools
April 24, 2020
Skillsoft
Organizing & Hosting Meetings
Organizing & Hosting Meetings
COMPLETION
COURSE
Organizing & Hosting Meetings
April 21, 2020
Skillsoft
Using Meeting Tools
Using Meeting Tools
COMPLETION
COURSE
Using Meeting Tools
April 21, 2020
Skillsoft
