25.12.0
This website uses cookies to ensure you get the best experience on our website.
Learn more
Got it!
Skip to main content
Sign in
CY
Cassandra Young
14 Credentials
1 Issuer
Expert Insights on Time Management
Expert Insights on Time Management
COURSE
COMPLETION
Expert Insights on Time Management
November 6, 2023
Skillsoft
Customer Service: Becoming a Chat Agent Star
Customer Service: Becoming a Chat Agent Star
COURSE
COMPLETION
Customer Service: Becoming a Chat Agent Star
November 6, 2023
Skillsoft
Embracing Change at Work
Embracing Change at Work
COURSE
COMPLETION
Embracing Change at Work
November 6, 2023
Skillsoft
Customer Service: Discovering Customer Needs
Customer Service: Discovering Customer Needs
COURSE
COMPLETION
Customer Service: Discovering Customer Needs
August 30, 2023
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
August 30, 2023
Skillsoft
Customer Service: Generating Effective Solutions
Customer Service: Generating Effective Solutions
COURSE
COMPLETION
Customer Service: Generating Effective Solutions
August 30, 2023
Skillsoft
Customer Service: Fostering a Service Mindset
Customer Service: Fostering a Service Mindset
COURSE
COMPLETION
Customer Service: Fostering a Service Mindset
August 30, 2023
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
May 25, 2023
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COURSE
COMPLETION
Providing Telephone Customer Service
April 27, 2023
Skillsoft
Take a Deep Breath and Manage Your Stress
Take a Deep Breath and Manage Your Stress
COURSE
COMPLETION
Take a Deep Breath and Manage Your Stress
October 11, 2022
Skillsoft
Navigating Other People's Emotions
Navigating Other People's Emotions
COURSE
COMPLETION
Navigating Other People's Emotions
August 24, 2021
Skillsoft
Navigating the Workplace with Emotional Intelligence
Navigating the Workplace with Emotional Intelligence
COURSE
COMPLETION
Navigating the Workplace with Emotional Intelligence
August 24, 2021
Skillsoft
The Essentials for Anger Management
The Essentials for Anger Management
COURSE
COMPLETION
The Essentials for Anger Management
August 24, 2021
Skillsoft
Developing Emotional Intelligence
Developing Emotional Intelligence
COURSE
COMPLETION
Developing Emotional Intelligence
August 23, 2021
Skillsoft
