25.9.2

Transcript

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Date of Download:

April 28, 2025

Credentials

Name	Website	Issued On
Conveying Your Message without Words.	www.skillsoft.com	Sep 27, 2024
Release, Service Level, and Availability Management.	www.skillsoft.com	Sep 6, 2024
Event, Incident, and Problem Management.	www.skillsoft.com	Sep 5, 2024
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Sep 5, 2024
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Sep 4, 2024
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Sep 4, 2024
The Service Value Chain and General Management Practices.	www.skillsoft.com	Sep 4, 2024
Agile Principles and Methodologies.	www.skillsoft.com	Feb 26, 2022
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Aug 13, 2021
ITIL® 4 Foundation: General Management Practices.	www.skillsoft.com	Aug 13, 2021
ITIL® 4 Foundation: Key Concepts.	www.skillsoft.com	Aug 13, 2021
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Aug 13, 2021
ITIL® 4 Foundation: Service Management Practices (Part 2).	www.skillsoft.com	Aug 12, 2021
ITIL® 4 Foundation: The Service Value Chain.	www.skillsoft.com	Aug 12, 2021
ITIL® 4 Foundation: Service Management Practices (Part 1).	www.skillsoft.com	Aug 12, 2021
ITIL® 4 Foundation: The Guiding Principles.	www.skillsoft.com	Aug 12, 2021