25.10.2

Transcript

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Date of Download:

May 13, 2025

Credentials

Name	Website	Issued On
Generative AI Capabilities and Potential Security Risks.	www.skillsoft.com	Jan 17, 2025
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Nov 14, 2024
Project Management Tools: Understanding PM Tools.	www.skillsoft.com	Nov 14, 2024
The Service Value Chain and General Management Practices.	www.skillsoft.com	Nov 13, 2024
Event, Incident, and Problem Management.	www.skillsoft.com	Nov 13, 2024
Release, Service Level, and Availability Management.	www.skillsoft.com	Nov 13, 2024
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Nov 12, 2024
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Nov 7, 2024
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Nov 5, 2024
Expanding Your Communication Skill Set.	www.skillsoft.com	Aug 1, 2024
Enhancing Communication through Listening.	www.skillsoft.com	Aug 1, 2024
Making an Impact with Non-verbal Communication.	www.skillsoft.com	Jul 31, 2024
Conquering the Challenges of Public Speaking.	www.skillsoft.com	Jul 31, 2024
Customer Service: Adapting to Your Customers' Cues.	www.skillsoft.com	Jul 29, 2024
Be Liked and Respected in the Workplace.	www.skillsoft.com	Jul 29, 2024
Trust Building through Effective Communication.	www.skillsoft.com	Jul 29, 2024