25.10.20
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CD
Chris Duganne
52 Credentials
1 Issuer
Shaping the Customer Experience across Digital and Physical Channels
Shaping the Customer Experience across Digital and Physical Channels
COURSE
COMPLETION
Shaping the Customer Experience across Digital and Physical Channels
March 11, 2025
Skillsoft
Exploring Customer Journey Mapping
Exploring Customer Journey Mapping
COURSE
COMPLETION
Exploring Customer Journey Mapping
March 11, 2025
Skillsoft
Achieving Customer-centric Design with User Personas
Achieving Customer-centric Design with User Personas
COURSE
COMPLETION
Achieving Customer-centric Design with User Personas
March 11, 2025
Skillsoft
Customer Service: Generating Effective Solutions
Customer Service: Generating Effective Solutions
COURSE
COMPLETION
Customer Service: Generating Effective Solutions
March 11, 2025
Skillsoft
Customer Feedback and Needs
Customer Feedback and Needs
TRACK
COMPLETION
®
Customer Feedback and Needs
March 11, 2025
Skillsoft
Customer Service: Discovering Customer Needs
Customer Service: Discovering Customer Needs
COURSE
COMPLETION
Customer Service: Discovering Customer Needs
March 10, 2025
Skillsoft
Embracing a Customer-obsessed Mentality
Embracing a Customer-obsessed Mentality
COURSE
COMPLETION
Embracing a Customer-obsessed Mentality
March 10, 2025
Skillsoft
Customer Service: Interpreting Customers’ Service Priorities
Customer Service: Interpreting Customers’ Service Priorities
COURSE
COMPLETION
Customer Service: Interpreting Customers’ Service Priorities
March 10, 2025
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
March 10, 2025
Skillsoft
Making Change Stick
Making Change Stick
COURSE
COMPLETION
Making Change Stick
March 10, 2025
Skillsoft
Facilitating Sustainable Change
Facilitating Sustainable Change
COURSE
COMPLETION
Facilitating Sustainable Change
March 10, 2025
Skillsoft
Managing Motivation during Organizational Change
Managing Motivation during Organizational Change
COURSE
COMPLETION
Managing Motivation during Organizational Change
March 10, 2025
Skillsoft
Moving Forward with Change Planning
Moving Forward with Change Planning
COURSE
COMPLETION
Moving Forward with Change Planning
March 10, 2025
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
March 10, 2025
Skillsoft
Embracing Change at Work
Embracing Change at Work
COURSE
COMPLETION
Embracing Change at Work
March 10, 2025
Skillsoft
Making the Most of an Organizational Change
Making the Most of an Organizational Change
COURSE
COMPLETION
Making the Most of an Organizational Change
March 10, 2025
Skillsoft