Christopher Lapanne

Customer Service: Adapting to Your Customers' Cues

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Communicating Effectively with Customers

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Make The Time You Need: Get Organized

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Rapport Building in Customer Service

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Effective Team Communication

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Customer Service: Generating Effective Solutions

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Creating a Solid Support Base through Peer Relationships

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Customer Service: Fostering a Service Mindset

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Being an Effective Team Member

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Developing Personal Accountability

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Workplace Diversity, Equity, and Inclusion in Action

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COMPLETION