25.13.16

Transcript

Name:

Date of Download:

June 30, 2025

Credentials

Name	Website	Issued On
Providing Telephone Customer Service.	www.skillsoft.com	Aug 22, 2024
Moving from Bias to Inclusion in a DEI Journey.	www.skillsoft.com	Dec 30, 2022
Developing a Growth Mindset.	www.skillsoft.com	Dec 30, 2022
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Apr 13, 2021
Difficult People: Strategies to Keep Everyone Working Together.	www.skillsoft.com	Mar 16, 2021
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Mar 9, 2021
Forging Ahead with Perseverance and Resilience.	www.skillsoft.com	Mar 2, 2021
Communicating Effectively with Customers.	www.skillsoft.com	Mar 2, 2021
Interacting with Customers.	www.skillsoft.com	Mar 2, 2021
Become a Great Listener.	www.skillsoft.com	Feb 16, 2021
Expert Insights on Managing Yourself.	www.skillsoft.com	Feb 11, 2021
Expert Insights on Resilience & Perseverance.	www.skillsoft.com	Feb 9, 2021
Expert Insights on Adapting to Change.	www.skillsoft.com	Feb 4, 2021
Understanding Unconscious Bias.	www.skillsoft.com	Jan 14, 2021
Being an Effective Team Member.	www.skillsoft.com	Jan 14, 2021