Claudia St Germain

CAPM®: Project Functions

COURSE

COMPLETION

CAPM®: Project Management Key Concepts

COURSE

COMPLETION

Planning Meetings Fit for Purpose

COURSE

COMPLETION

The Art and Science of Communication

COURSE

COMPLETION

Facing Confrontation in Customer Service

COURSE

COMPLETION

Customer Service: Engaging with Customers

COURSE

COMPLETION

Recognizing and Addressing Micro-behaviors in the Workplace

COURSE

COMPLETION

Polishing Your Skills for Excellent Customer Service

COURSE

COMPLETION

Dealing with Customer Service Incidents and Complaints

COURSE

COMPLETION

Achieving Customer-centric Design with User Personas

COURSE

COMPLETION

Sharpening Your Focus to Stay on Track

COURSE

COMPLETION

Controlling Conflict, Stress, and Time in Customer Service

COURSE

COMPLETION

Interacting with Customers

COURSE

COMPLETION