25.14.29
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CB
Clent Ballad
39 Credentials
1 Issuer
ITIL® 4 Foundation: Service Management Practices (Part 1)
ITIL® 4 Foundation: Service Management Practices (Part 1)
COURSE
COMPLETION
ITIL® 4 Foundation: Service Management Practices (Part 1)
March 22, 2025
Skillsoft
ITIL® 4 Foundation: Key Concepts
ITIL® 4 Foundation: Key Concepts
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts
March 22, 2025
Skillsoft
ITIL® 4 Foundation: Service Management Practices (Part 2)
ITIL® 4 Foundation: Service Management Practices (Part 2)
COURSE
COMPLETION
ITIL® 4 Foundation: Service Management Practices (Part 2)
March 22, 2025
Skillsoft
Event, Incident, and Problem Management
Event, Incident, and Problem Management
COURSE
COMPLETION
Event, Incident, and Problem Management
March 18, 2025
Skillsoft
Service Desk, IT Asset, Service Configuration, and Change Control Management
Service Desk, IT Asset, Service Configuration, and Change Control Management
COURSE
COMPLETION
Service Desk, IT Asset, Service Configuration, and Change Control Management
March 18, 2025
Skillsoft
The Service Value Chain and General Management Practices
The Service Value Chain and General Management Practices
COURSE
COMPLETION
The Service Value Chain and General Management Practices
March 18, 2025
Skillsoft
Release, Service Level, and Availability Management
Release, Service Level, and Availability Management
COURSE
COMPLETION
Release, Service Level, and Availability Management
March 18, 2025
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts of Service Management
March 17, 2025
Skillsoft
Key Concepts and the Four Dimensions of Service Management
Key Concepts and the Four Dimensions of Service Management
COURSE
COMPLETION
Key Concepts and the Four Dimensions of Service Management
March 17, 2025
Skillsoft
The Guiding Principles of the Service Value System and Continual Improvement Model
The Guiding Principles of the Service Value System and Continual Improvement Model
COURSE
COMPLETION
The Guiding Principles of the Service Value System and Continual Improvement Model
March 17, 2025
Skillsoft
Using Communication Strategies to Bridge Cultural Divides
Using Communication Strategies to Bridge Cultural Divides
COURSE
COMPLETION
Using Communication Strategies to Bridge Cultural Divides
July 17, 2024
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
July 17, 2024
Skillsoft
Expanding Your Communication Skill Set
Expanding Your Communication Skill Set
COURSE
COMPLETION
Expanding Your Communication Skill Set
July 17, 2024
Skillsoft
Positive Atmosphere: Establishing a Positive Work Environment
Positive Atmosphere: Establishing a Positive Work Environment
COURSE
COMPLETION
Positive Atmosphere: Establishing a Positive Work Environment
July 17, 2024
Skillsoft
Building Shared Understanding across Cultural Divides
Building Shared Understanding across Cultural Divides
COURSE
COMPLETION
Building Shared Understanding across Cultural Divides
July 17, 2024
Skillsoft
Promoting a Positive Work Environment
Promoting a Positive Work Environment
COURSE
COMPLETION
Promoting a Positive Work Environment
July 17, 2024
Skillsoft
