Daniel McLellan III

Service Desk, IT Asset, Service Configuration, and Change Control Management

COURSE

COMPLETION

Release, Service Level, and Availability Management

COURSE

COMPLETION

Set Your Workspace Up For Success

COURSE

COMPLETION

Managing Your Time So It Doesn’t Manage You

COURSE

COMPLETION

Make The Time You Need: Get Organized

COURSE

COMPLETION

The Art of Staying Focused

COURSE

COMPLETION

Customer Service: Strengthening Your Service Skills

COURSE

COMPLETION

Customer Service: Discovering Customer Needs

COURSE

COMPLETION

Customer Service: Interpreting Customers’ Service Priorities

COURSE

COMPLETION

Customer Service: Adapting to Your Customers' Cues

COURSE

COMPLETION

Controlling Conflict, Stress, and Time in Customer Service

COURSE

COMPLETION

Interacting with Customers

COURSE

COMPLETION

Dealing with Customer Service Incidents and Complaints

COURSE

COMPLETION

Customer Service: Engaging with Customers

COURSE

COMPLETION

Customer Service: Fostering a Service Mindset

COURSE

COMPLETION

Leading a Customer-centric Culture

COURSE

COMPLETION