25.9.12

Transcript

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Date of Download:

May 3, 2025

Credentials

Name	Website	Issued On
Becoming an Accountable Professional.	www.skillsoft.com	Dec 21, 2020
Writing Effective<br>E-mails and Instant Messages.	www.skillsoft.com	Dec 21, 2020
Keeping Business Calls Professional.	www.skillsoft.com	Dec 21, 2020
Using Communication Strategies to Bridge Cultural Divides.	www.skillsoft.com	Nov 23, 2020
Your Role in Workplace Diversity.	www.skillsoft.com	Nov 23, 2020
How Culture Impacts Communication.	www.skillsoft.com	Nov 23, 2020
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Nov 22, 2020
How to Manage Difficult Conversations.	www.skillsoft.com	Nov 22, 2020
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Nov 18, 2020
Confronting Your Assumptions.	www.skillsoft.com	Nov 18, 2020
Forging Ahead with Perseverance and Resilience.	www.skillsoft.com	Nov 17, 2020
Facing Confrontation in Customer Service.	www.skillsoft.com	Nov 17, 2020
Difficult People: Strategies to Keep Everyone Working Together.	www.skillsoft.com	Jul 21, 2020
Providing Telephone Customer Service.	www.skillsoft.com	Jul 21, 2020