25.15.9
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DC
Dorothea Centanni
128 Credentials
1 Issuer
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COURSE
COMPLETION
Dealing with Customer Service Incidents and Complaints
December 7, 2022
Skillsoft
Customer Service: Generating Effective Solutions
Customer Service: Generating Effective Solutions
COURSE
COMPLETION
Customer Service: Generating Effective Solutions
December 7, 2022
Skillsoft
Expert Insights on Listening
Expert Insights on Listening
COURSE
COMPLETION
Expert Insights on Listening
November 3, 2022
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
November 3, 2022
Skillsoft
Listening Even When It's Difficult to Listen
Listening Even When it's Difficult to Listen
COURSE
COMPLETION
Listening Even When It's Difficult to Listen
October 5, 2022
Skillsoft
Using Active Listening in Workplace Situations
Using Active Listening in Workplace Situations
COURSE
COMPLETION
Using Active Listening in Workplace Situations
October 5, 2022
Skillsoft
Become a Great Listener
Become a Great Listener
COURSE
COMPLETION
Become a Great Listener
September 8, 2022
Skillsoft
Do We Have A Failure to Communicate?
Do We Have A Failure to Communicate?
COURSE
COMPLETION
Do We Have A Failure to Communicate?
September 8, 2022
Skillsoft
Choosing the Right Interpersonal Communication Method to Make Your Point
Choosing the Right Interpersonal Communication Method to Make Your Point
COURSE
COMPLETION
Choosing the Right Interpersonal Communication Method to Make Your Point
August 8, 2022
Skillsoft
Customer Service: Fostering a Service Mindset
Customer Service: Fostering a Service Mindset
COURSE
COMPLETION
Customer Service: Fostering a Service Mindset
August 8, 2022
Skillsoft
Making an Impact with Non-verbal Communication
Making an Impact with Non-verbal Communication
COURSE
COMPLETION
Making an Impact with Non-verbal Communication
July 12, 2022
Skillsoft
The Art and Science of Communication
The Art and Science of Communication
COURSE
COMPLETION
The Art and Science of Communication
July 8, 2022
Skillsoft
Communicating Effectively with Customers
Communicating Effectively with Customers
COURSE
COMPLETION
Communicating Effectively with Customers
June 3, 2022
Skillsoft
Interacting with Customers
Interacting with Customers
COURSE
COMPLETION
Interacting with Customers
June 3, 2022
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COURSE
COMPLETION
Providing Telephone Customer Service
June 3, 2022
Skillsoft
Customer Service: Interpreting Customers’ Service Priorities
Customer Service: Interpreting Customers’ Service Priorities
COURSE
COMPLETION
Customer Service: Interpreting Customers’ Service Priorities
May 13, 2022
Skillsoft
