25.13.24
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EV
Eliseu Viana
32 Credentials
1 Issuer
Achieving Customer-centric Design with User Personas
Achieving Customer-centric Design with User Personas
COURSE
COMPLETION
Achieving Customer-centric Design with User Personas
September 11, 2023
Skillsoft
Exploring Customer Journey Mapping
Exploring Customer Journey Mapping
COURSE
COMPLETION
Exploring Customer Journey Mapping
September 11, 2023
Skillsoft
Customer Feedback and Needs
Customer Feedback and Needs
TRACK
COMPLETION
®
Customer Feedback and Needs
September 11, 2023
Skillsoft
Shaping the Customer Experience across Digital and Physical Channels
Shaping the Customer Experience across Digital and Physical Channels
COURSE
COMPLETION
Shaping the Customer Experience across Digital and Physical Channels
September 11, 2023
Skillsoft
Customer Service: Generating Effective Solutions
Customer Service: Generating Effective Solutions
COURSE
COMPLETION
Customer Service: Generating Effective Solutions
September 6, 2023
Skillsoft
Customer Service: Fostering a Service Mindset
Customer Service: Fostering a Service Mindset
COURSE
COMPLETION
Customer Service: Fostering a Service Mindset
September 5, 2023
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
September 5, 2023
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
September 4, 2023
Skillsoft
Customer Service: Interpreting Customers’ Service Priorities
Customer Service: Interpreting Customers’ Service Priorities
COURSE
COMPLETION
Customer Service: Interpreting Customers’ Service Priorities
September 4, 2023
Skillsoft
Customer Service: Discovering Customer Needs
Customer Service: Discovering Customer Needs
COURSE
COMPLETION
Customer Service: Discovering Customer Needs
September 4, 2023
Skillsoft
Change Management
Change Management
TRACK
COMPLETION
®
Change Management
September 1, 2023
Skillsoft
Leading Your Team through Change
Leading Your Team through Change
COURSE
COMPLETION
Leading Your Team through Change
September 1, 2023
Skillsoft
Moving Forward with Change Planning
Moving Forward with Change Planning
COURSE
COMPLETION
Moving Forward with Change Planning
September 1, 2023
Skillsoft
Managing Motivation during Organizational Change
Managing Motivation during Organizational Change
COURSE
COMPLETION
Managing Motivation during Organizational Change
September 1, 2023
Skillsoft
Facilitating Sustainable Change
Facilitating Sustainable Change
COURSE
COMPLETION
Facilitating Sustainable Change
September 1, 2023
Skillsoft
Making Change Stick
Making Change Stick
COURSE
COMPLETION
Making Change Stick
September 1, 2023
Skillsoft
