Eric Andres Cespedes Delgadillo

Dealing with Customer Service Incidents and Complaints

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COURSE

How Culture Impacts Communication

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COURSE

Becoming an Accountable Professional

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COURSE

Navigating Other People's Emotions

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COURSE

Using Communication Strategies to Bridge Cultural Divides

COMPLETION

COURSE

Your Role in Workplace Diversity

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COURSE

Confronting Your Assumptions

COMPLETION

COURSE

Controlling Conflict, Stress, and Time in Customer Service

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COURSE

Architecture & Installation

COMPLETION

COURSE

How to Manage Difficult Conversations

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COURSE

Forging Ahead with Perseverance and Resilience

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COURSE

Facing Confrontation in Customer Service

COMPLETION

COURSE