25.9.12

Transcript

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Date of Download:

May 6, 2025

Credentials

Name	Website	Issued On
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	May 23, 2024
Release, Service Level, and Availability Management.	www.skillsoft.com	May 23, 2024
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	May 22, 2024
The Service Value Chain and General Management Practices.	www.skillsoft.com	May 22, 2024
Event, Incident, and Problem Management.	www.skillsoft.com	May 22, 2024
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	May 21, 2024
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	May 15, 2024
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	May 15, 2024
Building Customer Relationships in a Virtual Environment.	www.skillsoft.com	Jul 11, 2023