Evelyn Claire Anthony Roy's Credentials wallet • SkillSoft Digital Badges

25.9.10

Customer Service: Generating Effective Solutions

January 18, 2025

Harnessing the Power of Positive Conflict

January 18, 2025

Listening Even When It's Difficult to Listen

Become a Great Listener

Do We Have A Failure to Communicate?

Choosing the Right Interpersonal Communication Method to Make Your Point

Trust Building through Effective Communication

Making an Impact with Non-verbal Communication

Expanding Your Communication Skill Set

The Art and Science of Communication

Providing Telephone Customer Service

Customer Service: Discovering Customer Needs

Customer Service: Adapting to Your Customers' Cues

Controlling Conflict, Stress, and Time in Customer Service

Communicating Effectively with Customers

Interacting with Customers