25.13.16

Transcript

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Date of Download:

June 28, 2025

Credentials

Name	Website	Issued On
Release, Service Level, and Availability Management.	www.skillsoft.com	Apr 24, 2023
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Apr 19, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Apr 6, 2023
Agile Principles and Methodologies.	www.skillsoft.com	Apr 5, 2023
Cultivating Relationships with Your Peers.	www.skillsoft.com	Apr 5, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Apr 4, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Mar 3, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Mar 1, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Feb 20, 2023
Effective Team Communication.	www.skillsoft.com	Feb 13, 2023
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Aug 18, 2022
Communicating Effectively with Customers.	www.skillsoft.com	Aug 2, 2022
Microsoft 365 Fundamentals: Deployment Planning, Azure, & Updates.	www.skillsoft.com	Mar 8, 2022
Become a Great Listener.	www.skillsoft.com	Mar 3, 2022
Audience and Purpose in Business Writing.	www.skillsoft.com	Mar 2, 2022
Aligning Goals and Priorities To Manage Time.	www.skillsoft.com	Feb 26, 2022