25.13.16
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f7b71fc6-39f2-4034-9e54-0c634058ba60
24 Credentials
1 Issuer
Release, Service Level, and Availability Management
Release, Service Level, and Availability Management
COURSE
COMPLETION
Release, Service Level, and Availability Management
April 24, 2023
Skillsoft
Service Desk, IT Asset, Service Configuration, and Change Control Management
Service Desk, IT Asset, Service Configuration, and Change Control Management
COURSE
COMPLETION
Service Desk, IT Asset, Service Configuration, and Change Control Management
April 19, 2023
Skillsoft
Event, Incident, and Problem Management
Event, Incident, and Problem Management
COURSE
COMPLETION
Event, Incident, and Problem Management
April 6, 2023
Skillsoft
Agile Principles and Methodologies
Agile Principles and Methodologies
COURSE
COMPLETION
Agile Principles and Methodologies
April 5, 2023
Skillsoft
Cultivating Relationships with Your Peers
Cultivating Relationships with Your Peers
COURSE
COMPLETION
Cultivating Relationships with Your Peers
April 5, 2023
Skillsoft
The Service Value Chain and General Management Practices
The Service Value Chain and General Management Practices
COURSE
COMPLETION
The Service Value Chain and General Management Practices
April 4, 2023
Skillsoft
The Guiding Principles of the Service Value System and Continual Improvement Model
The Guiding Principles of the Service Value System and Continual Improvement Model
COURSE
COMPLETION
The Guiding Principles of the Service Value System and Continual Improvement Model
March 3, 2023
Skillsoft
Key Concepts and the Four Dimensions of Service Management
Key Concepts and the Four Dimensions of Service Management
COURSE
COMPLETION
Key Concepts and the Four Dimensions of Service Management
March 1, 2023
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts of Service Management
February 20, 2023
Skillsoft
Effective Team Communication
Effective Team Communication
COURSE
COMPLETION
Effective Team Communication
February 13, 2023
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COURSE
COMPLETION
Controlling Conflict, Stress, and Time in Customer Service
August 18, 2022
Skillsoft
Communicating Effectively with Customers
Communicating Effectively with Customers
COURSE
COMPLETION
Communicating Effectively with Customers
August 2, 2022
Skillsoft
Microsoft 365 Fundamentals: Deployment Planning, Azure, & Updates
Microsoft 365 Fundamentals: Deployment Planning, Azure, & Updates
COURSE
COMPLETION
Microsoft 365 Fundamentals: Deployment Planning, Azure, & Updates
March 8, 2022
Skillsoft
Become a Great Listener
Become a Great Listener
COURSE
COMPLETION
Become a Great Listener
March 3, 2022
Skillsoft
Audience and Purpose in Business Writing
Audience and Purpose in Business Writing
COURSE
COMPLETION
Audience and Purpose in Business Writing
March 2, 2022
Skillsoft
Aligning Goals and Priorities To Manage Time
Aligning Goals and Priorities To Manage Time
COURSE
COMPLETION
Aligning Goals and Priorities To Manage Time
February 26, 2022
Skillsoft
