25.10.2
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FM
Fernando Milrot
33 Credentials
1 Issuer
Expert Insights on Customer Relationships
Expert Insights on Customer Relationships
COURSE
COMPLETION
Expert Insights on Customer Relationships
December 22, 2023
Skillsoft
Shaping the Customer Experience across Digital and Physical Channels
Shaping the Customer Experience across Digital and Physical Channels
COURSE
COMPLETION
Shaping the Customer Experience across Digital and Physical Channels
December 22, 2023
Skillsoft
Customer Feedback and Needs
Customer Feedback and Needs
TRACK
COMPLETION
®
Customer Feedback and Needs
December 22, 2023
Skillsoft
Achieving Customer-centric Design with User Personas
Achieving Customer-centric Design with User Personas
COURSE
COMPLETION
Achieving Customer-centric Design with User Personas
December 20, 2023
Skillsoft
Exploring Customer Journey Mapping
Exploring Customer Journey Mapping
COURSE
COMPLETION
Exploring Customer Journey Mapping
December 18, 2023
Skillsoft
Customer Service: Generating Effective Solutions
Customer Service: Generating Effective Solutions
COURSE
COMPLETION
Customer Service: Generating Effective Solutions
December 14, 2023
Skillsoft
Customer Service: Discovering Customer Needs
Customer Service: Discovering Customer Needs
COURSE
COMPLETION
Customer Service: Discovering Customer Needs
December 8, 2023
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
December 8, 2023
Skillsoft
Customer Service: Fostering a Service Mindset
Customer Service: Fostering a Service Mindset
COURSE
COMPLETION
Customer Service: Fostering a Service Mindset
December 8, 2023
Skillsoft
Customer Service: Interpreting Customers’ Service Priorities
Customer Service: Interpreting Customers’ Service Priorities
COURSE
COMPLETION
Customer Service: Interpreting Customers’ Service Priorities
November 27, 2023
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
November 27, 2023
Skillsoft
Embracing a Customer-obsessed Mentality
Embracing a Customer-obsessed Mentality
COURSE
COMPLETION
Embracing a Customer-obsessed Mentality
November 24, 2023
Skillsoft
Making Change Stick
Making Change Stick
COURSE
COMPLETION
Making Change Stick
October 26, 2023
Skillsoft
Organizations Change So Get Ready
Organizations Change So Get Ready
COURSE
COMPLETION
Organizations Change So Get Ready
October 26, 2023
Skillsoft
Facilitating Sustainable Change
Facilitating Sustainable Change
COURSE
COMPLETION
Facilitating Sustainable Change
October 20, 2023
Skillsoft
Moving Forward with Change Planning
Moving Forward with Change Planning
COURSE
COMPLETION
Moving Forward with Change Planning
October 20, 2023
Skillsoft
