25.13.16

Transcript

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Date of Download:

June 30, 2025

Credentials

Name	Website	Issued On
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Feb 26, 2025
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Feb 26, 2025
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Feb 26, 2025
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Feb 26, 2025
The Service Value Chain and General Management Practices.	www.skillsoft.com	Feb 26, 2025
Event, Incident, and Problem Management.	www.skillsoft.com	Feb 26, 2025
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Feb 26, 2025
Release, Service Level, and Availability Management.	www.skillsoft.com	Feb 26, 2025
Exploring Blockchain.	www.skillsoft.com	Mar 24, 2021
ITIL® Service Operation Processes.	www.skillsoft.com	Mar 24, 2021
Rapport Building in Customer Service.	www.skillsoft.com	Mar 23, 2021
ITIL® Service Strategy Processes.	www.skillsoft.com	Mar 23, 2021
Overview of the ITIL® Service Lifecycle.	www.skillsoft.com	Mar 18, 2021
Decision Making for Software Project Managers.	www.skillsoft.com	Mar 18, 2021
Bitcoin Design & Security.	www.skillsoft.com	Mar 18, 2021
Agile Principles and Methodologies.	www.skillsoft.com	Mar 17, 2021