25.10.2

Transcript

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Date of Download:

May 12, 2025

Credentials

Name	Website	Issued On
The Value Proposition: Getting Your Pitch Right.	www.skillsoft.com	May 2, 2024
Leading through Inspiration.	www.skillsoft.com	Feb 20, 2024
Facing Challenges as a First-time Manager.	www.skillsoft.com	Feb 19, 2024
Developing Personal Accountability.	www.skillsoft.com	Feb 15, 2024
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Oct 31, 2023
Release, Service Level, and Availability Management.	www.skillsoft.com	Oct 31, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Oct 30, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Oct 30, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Oct 30, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Oct 30, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Oct 25, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Oct 20, 2023